Customer Testimonials

Read our customer reviews for local, interstate, and international relocations below:

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Local Relocation Testimonials

Amasy Namuk Alkhateeb on 3rd January 2018,03:48PM

I’m writing to express our sincere thanks and appreciation for the work completed by Palmers. The whole process of loading, storage and unloading (including dismantling and assembly of some items) was very smooth extremely well handled.

Roni, Lawrence, Paul, Denis and the other guys were very professional and respectful of our belongings. We would definitely recommend your business to others if the opportunity arises.

Thank you once again and all the best for 2018!

Cristopher White

Cristopher White on 2nd January 2018,12:16PM

I had my move from Sydney to Newcastle with Laurence and his team. They were fantastic! if you could please pass on some positive feedback to them, that would be much appreciated. They were very courteous and asked the right questions of where things should go and which things to unpack. Sounds simple, but compared to previous moves they were very professional.

Thanks and Happy New Year

Cristopher White

Kathy Walker on 10th July 2017,11:28AM

Thanks for supporting my home move.

Every person I met or who came to my home was excellent! I am very grateful.


Kathy Walker

Carole Worthington on 5th July 2017,12:41PM

I used Palmers for my move last Thursday. After a delayed settlement I was worried that I wouldn’t be able to be accommodated, but everything was worked out, much to my relief.

I can’t fault the removalists who did the job. They were fast and efficient and really seemed to enjoy the work. They were friendly and took great care of my belongings. When we got to the new property they again worked quickly to unpack and made sure everything was where I wanted it.

If I ever decide to move again, or if I know anyone who is moving, I will most certainly recommend Palmers. I feel like I’ve been supported by the people involved from the beginning of the moving process to the end.

Thanks for all your assistance.

Carole Worthington

Michael Furtado on 18th May 2017,7:23PM

Good Day Jenny,

I spoke with a most friendly and helpful person earlier today who helped me understand the insurance choices I have. I will complete the insurance form and get it to you shortly, I also have some updates to the home inventory sheet. Additionally, I will be signing the lease on Saturday and received moving information at that time which I will pass on to you directly.

Also, I would like to take the time to say that I have received only kind, helpful and timely service from everyone at Palmers. I can see why Marie & Andrew Belger referred me to you to help me with my move.

Kind Regards,

Michael Furtado

Sonja Tansey on 15th May 2017,1:16 PM

Hi Jenny,

Thank you to you and your team for a seamless move on Thursday and Friday from Chiswick to Huntley’s Cove. Both your teams were impressive with how efficient, polite, good humoured and careful they were with our move. I am still unpacking but so far everything has made it safely and in good shape! Please pass on my thanks to your teams – it made our move almost stress free which I thought would be almost impossible!

Also, this is just to follow up about the cost of the transfer vehicle. Apologies if I’m wrong but I don’t think they used this at either end of the move – so if possible it would be great to have the cost of this refunded. (I don’t mean to seem stingy but I’m trying to keep a lid on my expenses as best I can).

Thanks to you too Jenny, for all your efforts in making the move run so smoothly – it’s been a pleasure dealing with you.

P.S. I will be in touch about collecting the boxes as soon as I have unpacked everything.

Kind regards

Sonja Tansey

David Miller on 12th May 2017, 09:18 AM

Jenny, good morning

Just a quick note to say how pleased and impressed I was with your team on Wednesday. Everyone was helpful, friendly and highly efficient, moving some (I thought) quite difficult items without fuss. If the rest of the programme goes as well as this, I will be a very satisfied customer indeed! I don’t have a date yet for the next phase – storage to Waverton – but I will be in touch towards the middle of September to confirm. Thanks again, and please pass on my thanks to the team – I was a little distracted when they finished up, so didn’t get the message across to them as well as I should.

All the very best


Nigella W F on 21st January 2016, 11:17 AM

Hi Kieran,

Just wanted to say that your team has got to be the best bunch of guys not just at removals but possibly Sydney.

The removal was just delightful and the team were so polite and professional it has just made my life so much happier considering the stress of moving in the first place.

You should be proud of your guys and the company. Great old fashioned service in which I will recommend on at any chance I get.

Thank you so much

Nigella W

“A Great Move” by Irene K on 16, April, 2015

I had Palmers pack and store my furniture today. They arrived on time, the guys (Glen, Troy & Roy) were fabulous. They were very good handling our things and wrapped and blanketed everything and were very helpful. I would certainly recommend Palmers to anyone. From the start of the relationship, from quoting, to pick up, they were amazing.

Thank you sooo much.

Irene K

Barry F on 12th August 2014, 2:10 PM


Hey Elvis … the men have been and the Buddha is in place. I want to thank you for sorting it all out and I want to thank the four guys who came round today … they were helpful, charming and did a great job with minimum fuss.


Barry F

Farzaan C on 11th August 2014, 8:35 AM

Dear Elvis,

My husband and I would like to express our gratitude for your help with moving our dining table and piano. You have been so helpful and accommodating throughout the process.

Please thank your removal boys from us. We know it wasn’t an easy job for them. They were fantastic- extremely helpful and also very careful.

We can’t thank you enough for your wonderful service and are so delighted to finally have our dining table!


Farzaan C

Mr Dinsmore on 27th June 2014, 1:17 PM

Dear Ellena,

Superb service at Both pick up and delivery – Boys fantastic.

Perfection in every way.


Mr Dinsmore

Joanne R on 19th May 2014, 10:14 AM

Hi Greg,

Everyone, Greg, Ellena, Glen, Troy and everyone I have spoken to have been very professional and easy to deal with.

Thank you very much for a stress free move!


Joanne R

Leigh McG on 14th April 2014, 3:15 PM

Dear Greg,

Removal team were brilliant and happy to accommodate all of our requests. Nothing was a problem for them.

Overall outstanding service and I am very happy to recommend you to anyone.


Leigh McG

Alexandra V on 19th February 2014, 5:48pm

Hi Jane,

I just wanted to let you know how impressed I was with the three gentlemen that delivered our furniture yesterday (Easton Ave, Sylvania). Funnily enough two of the men were the people who had originally packed everything up. Not only did they turn up early, they were very quick and efficient in unloading, treated all our belonging with respect and to top it all off set up our furniture and put everything where I requested. They were great.
Also I have to be honest I was a bit apprehensive about how our furniture would look & smell after being in storage for 18 months, especially the mattresses & leather couch, but they all came out perfect, so thank you very much. I would have absolutely no hesitation in recommending your company to anyone who needed to move.

Thanks and regards

Alexandra V

Juliet F on 7th February 2014, 10:04 AM

Hi Agnese,

I just wanted to thank you for organising the moving of our piano. The appointment process was done very smoothly. The removalists were amazing.
They arrived within the time specified and moved our piano quickly and professionally. Please pass on our appreciation for their efforts in a difficult job.

Thank you again

Juliet F

Melissa T on 30th January 2014, 8:06 PM

Hi Agnese,

Thank you for your help in organizing this move. My partner and I would like to commend the boys on being on time and providing a great service. They were friendly and got the job done without any hassles.

Thanks again,

Melissa T

Steve & Helen on 18th August 2013, 5:48pm

Hi Ellena,

I write to you, on behalf of myself and Helen, to express our gratitude to Greg, yourself, the removal guys and Cindy (and her son) for the wonderful work that each and everyone did for us as part of our house move in February 2013.

Everyone has been most professional and courteous at all times. Cindy was fantastic re. the cleaning of both properties and the removal guys (led by Glenn) were amazing in moving us in record time. So, a big thanks to all. Palmers is a company we would use again and we will certainly recommend you to our friends when they need great removalists.

Steve & Helen D

Robert Gilchrist on 7th September 2013, 1:34pm

To Palmers Relocations

I moved house in September. I chose Palmers Relocations after comparing quotes from 5 other firms. Greg Palmer’s quote was competitive but the service and professionalism offered by his firm was in a different league!
Here are a few areas where Palmer Removals really stands out:

The pre-planning check-lists were invaluable
The packers were faultless – not a single object was damaged in any way during the move
On removal day we uploaded in record time and the download was just as fast
The removalists were fit, energetic, well presented and best of all really enjoyed their work
Palmer Removals delivered on every promise to a higher level than I could have expected. I would not hesitate to use them again and can recommend their services to anyone seeking to move.

Robert Gilchrist

Steven on 18th September 2012, 7:28pm

Hi Ellena & Greg,

Just wanted to give you some feedback on the move and the crew who did the move for us over the past few days. They were absolutely brilliant!!!! Des and Desmond for packing were superb and had a great nature about them. Desmond and the other three fellows yesterday were also superb. It was a big job, and the guys worked relentlessly until finished. They were very obliging in every respect which makes a big difference.

All in all, a great effort with a top bunch of guys and I won’t hesitate to recommend Palmer’s to anyone I know who is moving in the future.



Ian on 26th September 2012, 8:03pm

Firstly I wanted to thank you and your team for a brilliant job moving us from Bayview to Canberra. The whole job was incredibly professional and the team you sent were helpful and efficient, quickly reacting to our various requests. I will gladly recommend Palmers to anyone looking for reliable and professional removalists.


Phil & Sue on 18th November 2012, 3:14pm

This is to say “well done Palmers” our move from Concord to Camperdown went very well and we were particularly pleased with the efforts of Glen & Dale. This is the second time you have moved us and this second time was as good as the first!!!

Many thanks,

Phil & Sue

Cathryn Berecry on 22nd November 2012, 7:39pm

I can honestly recommend Palmers Removals we engaged them for our last 2 moves from Naremburn to Chatswood and then from Chatswood to Artarmon. Because of their great service we also recommend and provide their brochure for people moving into our retirement villages actually John has grabbed the brochures that Greg gave me last time for the new retirement village at Camden.

I know that all the residents that have moved to The Arbour from Sydney have been really impressed with Palmers so really encourage you to use them Georgie. Greg Palmer is really experienced and he has come out and given me quotes before so worth asking for Greg.

Kind Regards,

Cathryn Berecry

Margo B on 7th August 2012, 6:12pm

To all at Palmers,

I would like to congratulate the principals and staff at Palmers for the excellent job you carried out for us when you moved and stored our furniture.

Our move was from Potts Point, then stored with Palmers for a few months and re-delivered to Elizabeth Bay and I am so pleased to say our furniture all remained in perfect condition when it was un-packed last week.

The boys who carried out the removals at both ends were efficient, clean and extremely pleasant.

I am so pleased that you were recommended to us and I will definitely praise your services to all my friends and relatives when they are looking to move.

Many Thanks


Interstate Relocation Testimonials

Melanie Gerritse 11th January 2018 09:54AM

I just wanted to say a big Thank you to you and your team. From the moment you took my first inquiry phone call, to the guys that picked up our belongings, to the guys that dropped off.
The service was flawless!

I honestly was so nervous about removalists as I have had horrible experiences. Your service and care taken with our move was exceptional! I can’t thank you enough for making our move so smooth sailing! We do move with my husbands work from time to time and I would never use any other company. You guys have a great thing going! Thank you so much!

I will highly recommend your company to anyone moving interstate or over seas!

Warmest Regards

Melanie Gerritse

Kay Pepper 10th August 2017 9:28PM

I want to congratulate your company on an excellent job moving, storing and delivering my furniture & possessions from Oatley NSW to Jimboomba QLD. It was a tricky task in Oatley and handled exceptionally well and with good humour by the Sydney crew. Storage and transporting to Queensland worked perfectly. The final delivery by the Queensland partner company, BTG, was faultless and again, done with very good grace. Everything was in perfect condition on delivery and my prized piano even scored a ride with the rest of my possessions.
The price for this service was more than fair and I commend and thank you for offering such a good service.

Best wishes!


Kay Pepper

Alejandra Chamorro 2 June 2017 09:16 AM

Hi Jenny,
The guys are here at the moment and they have been fantastic.
I’ll be recommending your company, you have all been great.


Alejandra Chamorro

Alan on 1st March 2017 11:15PM

Hi Jenny

Thank you for this. As soon as I know the address of my new home in QLD I will contact you to arrange a date for the move (including packing and unpacking).

May I take this opportunity to express my absolute pleasure with Davide’s professionalism, knowledge, ability to explain clearly and precisely how things will progress, and his very sunny disposition which was much appreciated, and helped to alleviate my worries in relation to (what for me) is a huge and intimidating task.

With thanks and best regards,


Mrs Maile M 24th June 2014, 3:19 PM

Hi Ellena,

I would like to Thank You all for your team (Palmers Removals) for making our move from Baulkham Hills (NSW) to Robina (QLD) last week a very smooth & successful one. You all made it so very easy for us from the day that Stephen gave us the quote until the very end.

Please pass on a very special ‘Thank You’ to the boys- Desmond, Dennis, Ronnie & Adam for all their help from packing to unpacking we couldn’t done it without them. They were very helpful, friendly & very good at what they do especially Desmond, Dennis & Ronnie (they’re an asset to your company- Palmers). A few times we thought that we were not going to fit all our stuff in the truck but they managed (smart packing) everything arrived here in one piece- very much appreciated!

Also, we have unpacked everything so whenever any of your truck is in the area they can swing by & pick up all the empty boxes. Just let me know roughly what time & i’ll make sure someone will be at home.

Thank You again & i’ll highly recommend your company to any of our friends/colleagues that are looking at moving in the future.

Kind Regards

Mrs Maile M

Kate and Fraser Mc 23rd May 2014, 11:09AM

Dear Lorne,

Palmers Relocations recently moved us from Sydney to Melbourne (28 April / 1 May 2014). We would like to thank you and your team for the excellent service provided.

We were most impressed with the high standard of care and customer service provided by all of your team and the care taken of our belongings. You made our move stress free and we are so pleased that we chose Palmers.

Please pass on our thanks to your team.

Kind regards

Kate and Fraser Mc

Sandra F 8th April 2014, 12:29pm

HI Stephen,

Just wanted to say thanks for an awesome move you guys did for us, from loading in Hebersham Sydney to delivering our goods to Hallett Adelaide, we were happy with all aspects of the move. The guys both in Sydney and Adelaide were really great guys.
I was expecting with the distance we moved there could have been some breakages but happy to say all our belonging arrived intact. Our furniture was handled and packed with high quality.
I would highly recommend your company for anyone who wants a professional job done.
Thanks again guys, when we buy our home in Adelaide in the next year i will be calling you to move us again.


Sandra & Phil F

Hal on 7th August 2012, 4:48pm


For our relocation from Sydney to QLD we required a high end and experienced executive removal and relocation company.

Palmers Removals and Storage arranged our entire move seamlessly, allowing the moving and relocation to be a painless and enjoyable experience.

Palmers removalists were extremely professional, experienced, and pleasant at all times, taking considerable care with our items in both Sydney and QLD and leaving no damage.

Our home contents included five bedrooms, a fine art collection, a grand piano, large gym equipment and other difficult and heavy items. Palmers removals team packed and moved the items quickly and without fuss.

The brothers Des and Dennis were exceptionally pleasant and professional from beginning to end. Ronnie and Joe were sharp and professional at all times. Nicole and her team of ladies at Mum’s were excellent, and at the end of the process our new home was set up and ready to be lived in.

We extend a huge thank you to Palmers. We have no hesitation in highly recommending the executive services of Palmers Removals and Storage, and look forward to using their services again in future.

Many Thanks


International Relocation Testimonials

Grant and Jane Parker Warriewood 11th January 2017, 08:59AM

Hi Maria,

I must say that our dealings with Palmers has been really good to date. Dan, Tai and GT were a great crew and really helpful and easy to work with.

They are a credit to the Palmers Brand!

Grant Warriewood

Gabby Wang 20th September 2017, 14:51PM

Dear Mr Palmer,

I am a first time client of your company. I just want to tell you that I am really impressed with the efficiency and professionalism of your staff.

I had a full container load of personal items shipped from overseas to Sydney. Your international manager Riyaadh has been excellent to deal with. He’s been very quick in giving me an upfront quote with every single details I needed and had been extremely calm and patient throughout the custom clearing process.

Your removal staff also impressed me, I have moved a dozen times over the last 21 years and this is by far the best moving experience. Sione Mahanga, Tai and Matt were professional and courteous, treated my furniture with great care and made sure they were put on the spot I marked.

I went against friend’s advice to choose another freight forwarder, I am glad I picked Palmers Relocations in the end.

Gabby Wang

Pascal Keane 19th September 2017, 11:56PM

Hi Maria,

Just a quick note to say thanks, our stuff arrived last week, it spent a long time in customs, no problem, they had a backlog apparently.
All those involved at this end were great, Joseph at Careline, and the lads that did the delivery.

Thanks for all your assistance in getting it all together Maria, it was a good experience from start to finish.

Pascal Keane and Jennifer Braund

Morgan Costello 29th August 2017, 09:36PM

Hi All,

Just wanted to say thank you for all your support and effort in helping us move back to Ireland. Everyone and everything arrived safe and sound and on time.

Well done to you and your team. On behalf of me and my family thank you very much.


Anne Leightner 17th July 2017, 11:09AM

Hi Josh,

Apologies for the delay in getting back to you. I wanted to first tell you that the 2 gentlemen, Anton and Matt, were very efficient and professional while packing up my belongings.

They arrived on time, greeted me with smiles, and packed my things up quickly and with care.

After speaking with my company, I do have a date for when I’ll be back in the States. I will be flying back to Michigan on 11 November.

Thanks for all your help!


Joanna McInnes 17th May 2017, 2:04PM

Hi there Ron,

Just wanted to say that your lads today were excellent! A thumbs up all round, Couldn’t fault them at all, if I tried!

I think it was Sione from Tonga and Tai from Samoa. What great guys, worked so hard and so quickly. They arrived on time and everything was wrapped and stored tightly by 1.30. In fact we were 31 items, and Davide had quoted for 29 ( or was it 28?) so that was incredibly accurate in terms of guesswork: when Davide came round last week we were still all over the place and disorganised, so I am surprised it came in so close!

Thanks for all your help. Palmers is proving that I chose the best , even if the original quote might’ve been a bit high by comparison to the rest. But you do get what you pay for these days!

Let’s hope we are all happy with the other end, but unless the ship does summersaults in the sea, (which it probably does) its all so securely wrapped it shouldn’t be an issue.

Of course customs will probably unwrap it all, and then there’s the issue of everything rattling on those dreadful Irish roads til they get to us!

Best Wishes

Joanna McInnes

Lisa Hastings 15th May 2017, 1:55PM

Hi Josh & Maria,

Hope you had a good weekend!

Your team picked up my shipment on Friday as scheduled (super efficient and on time, actually super early, 7am…yikes) so thanks for organising, they were fabulous.

Thanks so much!

Lisa Hastings

Maighréad Gallagher on 5th May 2017, 4:40PM

Hi Josh,

I just wanted to say thank you for organizing yesterday. The guys did a great job. Let me know if you need anything else from my end.


Maighréad Gallagher

Jarrod and Alex Patrick on 28th April 2017, 2:47PM

Hi Davide,

Just a quick note to pass on our sincere thanks and appreciation to you and the team for all you have done for us thus far.

Our experience with Matt, Dan and the team during the pack-up was second to none. All four of the guys that came to the house were professional, courteous and friendly. It was really nice to have such a good bunch of blokes that we felt instantly comfortable with. Nothing was too much trouble and they left the house in perfect order when they were all done. Please pass on our thanks and gratitude.

Also, and not to be left out, a big thanks to Maria. Maria you have been wonderful to work with. Professional, patient and attentive to all of my questions.

Moving is stressful but the Palmers team definitely make it a lot easier!

Thanks once again and have a fantastic weekend.

Kind Regards

Jarrod and Alex Patrick

Glenn H. Holmes on 27th January 2017, 6:28PM

All & including others involved,

We have just returned from Queenstown and Kimberley and I just wanted to let you know that we appreciated the whole experience of relocating half our household from Sydney to Queenstown with Palmers and New Zealand Movers.

The process went perfectly and as you explained that it would go, and whilst I stressed in a natural manner the outcome was a huge relief and looking back everybody was professional and couldn’t have attended to us any better.

Thank you

Glenn and Kimberley

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